The PtT Collective is a monthly therapy membership that includes a specific number of sessions each calendar month. Your sessions remain consistent, and your membership continues automatically for the length of your chosen commitment. This program operates outside of insurance, so treatment and scheduling stay between you and your therapist.

Direct mental health care (DMHC) is a membership model that provides ongoing therapy without insurance involvement. You pay a predictable monthly fee for a set number of therapy sessions, without the complexity of copays, deductibles, claims, or diagnosis codes.

NO. This is membership is NOT health insurance and does not replace or meet requirements for medical coverage. This is a direct payment arrangement between you and Progressing through Therapy.

NO. Membership requires opting out of insurance billing at Progressing through Therapy.  You choose one payment method: insurance based care or membership.  You cannot use both simultaneously.

Tier 1 – Maintenance/Check in: 1 session/month – $115.00
Tier 2 – Growth: 2 sessions/month – $230.00
Tier 3: Intensive: 3 sessions/month – $345.00
Tier 4 – Comprehensive: 4 sessions/month – $460.00

Each membership tier includes a set number of therapy sessions every calendar month. You’ll receive the same number of sessions consistently, and unused sessions do not roll over. Your therapist will work with you to schedule sessions in alignment with your tier.

 We cannot provide guidance on whether to maintain your health insurance coverage. We encourage you to calculate your costs, consider your overall healthcare needs, and consult with your HR representative or a licensed insurance agent/broker.

Yes, a one-time $75.00 enrollment fee applies.  However, this fee is waived for all memberships initiate on or before February 28, 2026.

Yes. You can request tier changes with 7 days written notice before the 15th of the month.  Changes take effect the next billing cycle.  Upgraded sessions are available during the next billing cycle.

Additional sessions can be purchased at $100.00 per session. Additional sessions must be used within the same billing cycle and do not roll over.

Yes. We offer 3-month continuous, 6-month continuous, and 11-month (January through November) extended term options with discounted rates.  

Continuous means consecutive months with no gaps or pauses.  You may begin a 3-month term until September 1, 2026 and a 6-month term until June 1, 2026.  

• A: Jan – Feb – Mar
• B: Feb – Mar – Apr
• C: Mar – Apr – May
• D: Apr – May – Jun
• E: May – Jun – Jul
• F: Jun – Jul – Aug
• G: Jul – Aug – Sep
• H: Aug – Sep – Oct
• I: Sep – Oct – Nov

• A: Jan – Feb – Mar – Apr – May – Jun
• B: Feb – Mar – Apr – May – Jun – Jul
• C: Mar – Apr – May – Jun – Jul – Aug
• D: Apr – May – Jun – Jul – Aug – Sep
• E: May – Jun – Jul – Aug – Sep – Oct
• F: Jun – Jul – Aug – Sep – Oct – Nov

Yes. Membership is open to current, past, and new clients.

No. No intake sessions is required.  Your membership begins on the date your membership is approved and payment is processed successfully.

A $150 re-enrollment fee applies, if you cancel and later wish to return.  Re-enrollment is not guaranteed and depends on clinician availability and clinical appropriateness.

Yes.  However, minors under 18 years of age are not eligible for direct mental health care/membership program.

Invoices go out on the 15th of each month and cover the next month of services.
Payment is due by 25th of the calendar month.

Example:

• Invoice on December 15 → covers January 1–31 → payment due December 25

• Invoice on January 15 → covers February 1–28 → payment due January 25

• • Debit/Credit Cards
  • Affirm (Buy Now, Pay Later)
  • HSA/FSA cards
  • Square

You can split your membership fee into installments.  Your membership remains active only when payments are successfully processed.  Defaulting on Affirm or Buy Now, Pay Later pauses your membership until resolved.

No. Membership fees are non-refundable and non-transferable once a billing cycle begins.

You have 72 hours to update your payment method.  IF payment is not resolved within 72 hours, your membership will be paused and scheduled appointments released.  If not resolved by the end of the billing cycle, membership is terminated.

Sessions are 53+ minutes.  Sessions are in-person at 418 S. Eugene Court Greensboro, NC.

Sessions are in-person for membership and non-membership clients.

• Adults 18 years and older
• NC residents
• Individual therapy only (no couples or family therapy through membership)

No.  Sessions must be used within the calendar monthly they’re allocated.  Sessions do not roll over.

If you cancel at least 24 hours in advance, your sessions may be rescheduled within the same membership month, based on availability.  Cancellations with less than 24 hours’ notice results in the sessions being counted as used.

We send text reminders as a courtesy.  You must confirm your appointment when prompted.  If you don’t confirm the appointment, the appointment will be released to another client and counted as used from your monthly session allotment.

No. Memberships cannot be paused.  However, members may discuss special exceptions with their therapist on a case by case basis.  If you need flexibility, consider a lower tier or canceling and re-enrolling when ready (re-enrollment fee may apply).

Members receive their full session allotment but must schedule around operating hours listed on our annual calendar.  Sessions are not prorated for closure weeks.

NO. We do not submit claims to insurance for membership sessions.

NO.  By enrolling in membership, you agree not to submit claims, reimbursement requests, or use third party apps to seek reimbursement for membership services.

NO.  Superbills are not provided for membership services.  Providing superbills would require assigning diagnosis codes and releasing clinical information for insurer review, which contradicts the privacy and autonomy benefits of the membership model.

NO. A mental health diagnosis is provided only when clinically appropriate or upon request.  Because insurance is not involved, no diagnosis codes are required.

YES. All records are maintained in accordance with HIPAA privacy standards.  No treatment plans, treatment notes, or diagnostic information is shared with insurance companies or third parties.

NO. Progressing through Therapy clinicals do not prescribe or manager psychiatric medications or controlled substances.  Members requiring medication support will be referred to a licensed prescribing provider.

NO. Membership provided ongoing therapeutic support but does not include emergency or crisis intervention services.  In a crisis:

• Call 911
• Go to nearest emergency room
• Call 988 (Suicide & Crisis Lifeline

NO. Communication outside of scheduled sessions is for administrative purposes only (scheduling, billing, appointment confirmation).  Therapeutic processing or emotional support will not be provided via text, phone, or email.

Yes, with 7 days written notice submitted before the 15th of the current month.  Your membership remains active through the end of the current billing cycle. No refunds or prorations are issued.  Sessions do not roll over.  Purchased sessions are non-transferrable. 

No.  Tier changes take effect at the next billing cycle.  If you need additional sessions before your tier change, you can purchase additional sessions at $100.00 per session.

Extended term commitments are binding and cannot be paused or cancelled mid-term. In cases of documented financial hardship, relocation, or medical emergency, the Practice may, at its sole discretion, allow early termination with 30 days written notice.  No refunds will be issued for months already paid.

Contact our office at (336) 365 – 8354 or visit our website at www.progressingthroughtherapy.com to request membership paperwork.

NO.  However, membership availability depends on clinician capacity. We recommend enrolling early to secure your spot.

Take our Membership Tier Quiz to help determine which membership level fits your needs.